AME: Adding Ad-hoc Approver on PO Approval Causes it to get stuck in Pre-approved status with Failure at: Failed Activity Call Erecord APIs for E-Signer (Doc ID 1911055.1)

Last updated on FEBRUARY 18, 2016

Applies to:

Oracle Purchasing - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to use the Approval Management Engine (AME) for Purchase Order (PO) approvals and a user adds an ad-hoc approver to the PO, it moves to pre-approved status with the following error:

ERROR
-----------------------

Workflow Errors: POAPPRV, 347245-317581, 86606

Failed Activity Call Erecord APIs for E-Signer
Activity Type Function
Error Name 1
Error Message User-Defined Exception
Error Stack PO_AME_WF_PVT.Create_Erecord(l_erecords_exception) Wf_Engine_Util.Function_Call(PO_AME_WF_PVT.CREATE_ERECORD, POAPPRV, 347245-317581, 257806, RUN)

Cause

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