Receipts Workbench Has Performance Issues when Querying by PSON (Payment Server Order Number) (Doc ID 1911836.1)

Last updated on JANUARY 03, 2017

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Receipts Related

Attempting to query a Receipt, using receipt number by Payment Server Order Number (PSON) and the system hangs and never returns the receipt

Steps to Reproduce:
Responsibility: Receivables
Navigation: Receipts > Receipts
Query receipt by PSON

Cause

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