Personalization Not Working Unable To Hide Estimate Button In Work Order Page (Doc ID 1912353.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, SETUP

ACTUAL BEHAVIOR
---------------
Personalization Not Working When Trying To Remove Buttons In Self Service Page

When trying to personalize the Update Work Order Page, in order to remove the 'Estimate' button, these button is still rendered in the screen.
This works correctly in the Create Work Order Self Service Page

 
EXPECTED BEHAVIOR
-----------------------
Expectation is to disable the rendering of the buttons 'Estimate' in the Update Work Order Page


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login as maintenance super user
2. Click in work orders tab
3. Query an existing work order
4. Press the update work order button
5. Click in personalize page in the upper part of the screen
6. Click in the personalize icon to the right of "Submit Button: Estimate". Set the rendered
property to false at all levels.
7. Click apply then in "Return to Application " in the bottom of the screen
8. Notice that the 'Estimate' button remains, even if the server is re-started and browser cache is cleared.


 

Cause

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