Cannot Search Install Base Instance When Context Value Field Contains a Value In Advanced Search Screen (Doc ID 1912406.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Installed Base - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Actual Behavior

Using Advanced Search in Install Base User responsibility to search for instances using Descriptive Flex Field (DFF) values does not return any data.
If DFF Context Value is not set then search finds instance as expected

Expected Behavior

Expect to be able to use DFF values as search criteria

Steps to Reproduce

The issue can be reproduced at will with the following steps:
1. Install Base User responsibility
2. Oracle Installed Base > Advanced Search (or Personalize button)
3. Enter search criteria including Context Value

Cause

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