Transactions Form Issue: Payment Term Does Not Default if Customer is Enabled for Balance Forward Bill Only at Account Level (Doc ID 1912562.1)

Last updated on NOVEMBER 17, 2016

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Transactions Related

Attempting to enter a manual invoice and receive the following error:

ERROR
-----------------------
Balance Forward Billing is enabled for the customer at the account level but is either disabled or not defined at the site level.


Steps to Reproduce:
Responsibility:  Receivables
Navigation:  Transactions > Transactions
1. Enter manual invoice for Customer with BFB enabled only at Account Level
2. Message appears : Balance Forward Billing is enabled for the customer at the account level but is either disabled or not defined at the site level.
3. Press OK.
4. Payment term does not default. user has to manually enter

Cause

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