New PC BI Publisher Desktop Installed, But Not Working

(Doc ID 1912667.1)

Last updated on NOVEMBER 14, 2017

Applies to:

BI Publisher (formerly XML Publisher) - Version 5.6.3 to 5.6.3 [Release 5]
Information in this document applies to any platform.


On 5.6.3 version, E-Business Suite Specific,
A new PC with BI Publisher desktop installed, but it's not working.

A new laptop. it's windows 7 (64bit).  Installed BI Publisher (same version used for years) to support changes for EBS 12.1 Applications. but when one tries to use any of the BI Publisher add-ins, getting the following two error messages:

Cannot load and object because its not available on this machine

Then the following error:

The macro cannot be found or has been disabled because of your macro security settings

Tried all sorts of suggestions found on the web, and nothing is working.


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