Subledger Accounting Issue: Journal Entry Inquiry Times Out (Doc ID 1912678.1)

Last updated on MARCH 27, 2017

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Subledger Accounting Uptake for Receivables

Attempting to search in the Journal Entries Inquiry html page and receive the following error:

ERROR
-----------------------
Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.


Steps to Reproduce:
Responsibility: Receivables
Navigation: Inquiry > Subledger Accounting > Journal Entries

Top query causing the problem, as per tkprof, is:



Cause

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