Last updated on MARCH 25, 2016
Applies to:Oracle Payables - Version 12.0.0 to 12.1.3 [Release 12.0 to 12.1]
Information in this document applies to any platform.
The following error occurs when validating an PO-matched invoice with tax whose Tax Classification Code (TCC) was updated:
Unexpected error during Tax Calculation.
Exception: An unexpected error has occurred. Please contact your system administrator.
Please correct the problem or contact your System Administrator.
FND log level error message
- No Retainage - Normal Flow
- -1476: ORA-01476: divisor is equal to zero
Steps to reproduce
1 - Create a PO with tax.
2 - Create invoice, match to this PO, update TCC to 'AU GST ZERO'.
3 - Validate, get error msg.
Customer has unchecked the 'Enforce Tax from Reference Document' option on Configuration Owner Tax Options (COTO).
Unable to update invoice data.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms