Wrong Reminder Number in Subject For RICO Reminder Notifications (Doc ID 1913834.1)

Last updated on AUGUST 21, 2016

Applies to:

Oracle iProcurement - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Approval List and Workflow

ACTUAL BEHAVIOR
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Change request approval reminder notifications subject are not generated with correct Reminder Number value as per actual reminder sequence

EXPECTED BEHAVIOR
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Subject in the change request reminder approval notification should reflect correctly the Reminder Number

STEPS
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The issue can be reproduced at will with the following steps:
1. Create a Requisition using Purchasing responsibility or iprocurement and approve it.
2. Query the requisition in iprocurement and perform change
3. change request will be sent for approval to approver
4. Reminder notification had been set for change request approvals
5. First approver received the First reminder for change request correctly with subject shows as First Reminder
6. First approver received the Second reminder for change request correctly but with subject shows as reminder 3
7. First approver received the Third reminder for change request correctly and subject shows as reminder 3
8. Second approver received the First reminder for change request correctly with subject shows as First Reminder
9. Second approver received the Second reminder for change request but subject shows as reminder 3
10. Second approver received the Third reminder for change request but subject shows as reminder 5
11. Second approver received the Fourth reminder for change request but subject shows as reminder 7




Cause

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