No Dunning Letters - Collections method is not assigned to this operating unit. Please check setup (Doc ID 1913923.1)

Last updated on APRIL 20, 2017

Applies to:

Oracle Advanced Collections - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

IEX: Send Dunning for Delinquent Customers fails with "Error: * Collections method is not assigned to this operating unit. Please check setup."

Customer is expecting one Dunning Letter per Account.

Cause

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