Credit Check Using Party Relationship Not Work Against Overall Credit Limit On Some Customers
(Doc ID 1914102.1)
Last updated on AUGUST 06, 2020
Applies to:
Oracle Order Management - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
On : 12.1.3 version, Transaction Payment
ACTUAL BEHAVIOR
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Customer setup party relationship and set the credit limit at parent level, while the total exposure at parent customer is negative, the new sales order still can be booked for child customer
EXPECTED BEHAVIOR
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Credit Hold can be applied
STEPS
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The issue can be reproduced at will with the following steps:
1. Credit limit and order limit for parent customer was set to 14,815,000.
2. Credit Exposure Report for parent customer is negative.
3. Create sales order 11124 for child customer, the hold is not applied.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |