Credit Check Using Party Relationship Not Work Against Overall Credit Limit On Some Customers (Doc ID 1914102.1)

Last updated on JUNE 28, 2017

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Transaction Payment

ACTUAL BEHAVIOR
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Customer setup party relationship and set the credit limit at parent level, while the total exposure at parent customer is negative, the new sales order still can be booked for child customer

EXPECTED BEHAVIOR
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Credit Hold can be applied

STEPS
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The issue can be reproduced at will with the following steps:
1. Credit limit and order limit for (株)海南 本社 was set to JPY 14,815,000.
2. Credit Exposure Report for parent customer is negative.
3. Create sales order 11124 for child customer, the hold is not applied.

Cause

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