AME: Purchase Order Action History Does Not Show Approval Groups (Doc ID 1914115.1)

Last updated on AUGUST 06, 2020

Applies to:

Symptoms

On : 12.2.3 version, Approvals - Req, PO

When using the Approval Management Engine (AME) for approval of standard Purchase Orders the setup included 3 approval groups; for example in this case, Budget Owners, Source Budget Owners and Purchase Controllers.  But the Action History page did not show Approval Groups, only the Approver names where included.

EXPECTED BEHAVIOR
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PO Action History should include both Approval Groups and Approver names.

STEPS
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The issue can be reproduced at will with the following steps:
1. Create a Purchase Order from a Requisition using Autocreate from under Purchasing Superuser responsibility (or from the Buyer Work Center).
2. Navigate to the Buyer Work Center to check the AME Approval Chain generated.

Changes

Cause

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