Unexpected Error When Trying to Create a New Topic (Doc ID 1914170.1)

Last updated on JULY 12, 2016

Applies to:

Oracle iRecruitment - Version 12.1 HRMS RUP4 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3.1 version, Candidate Self Service

When attempting to create a new topic,
the following error occurs.

ERROR
-----------------------

Exception Details.
oracle.apps.fnd.framework.OAException: java.lang.NullPointerException
at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:912)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:616)
at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:252)
at oracle.apps.fnd.framework.webui.OAPageLayoutHelper.processRequest(OAPageLayoutHelper.java:1182)
at oracle.apps.fnd.framework.webui.beans.layout.OAPageLayoutBean.processRequest(OAPageLayoutBean.java:1569)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:968)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:935)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:659)
at.oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:252)
.
.
## Detail 0 ##
java.lang.NullPointerException at oracle.apps.irc.communication.server.CommunicationAMImpl.createTopic(CommunicationAMImpl.java:214)
at oracle.apps.irc.communication.webui.CreateTopicPGCO.processRequest(CreateTopicPGCO.java:57)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:600)
at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:252)
at oracle.apps.fnd.framework.webui.OAPageLayoutHelper.processRequest(OAPageLayoutHelper.java:1182)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

Full navigation path to issue: iRecruitment Employee Candidate responsibility –Employee Candidate –Jobs tab – Jobs Applied For link – Application Details against any vacancy – Communication Tab – Create Topic button

Cause

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