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Check Credit Is Not Working For Specific Customer, Brazil Currency (Doc ID 1914395.1)

Last updated on JUNE 12, 2018

Applies to:

Oracle Order Management - Version 12.0.6 to 12.1 [Release 12.0 to 12.1]
Oracle Receivables - Version 12.0.6 to 12.1 [Release 12.0 to 12.1]
Information in this document applies to any platform.

Symptoms

On : 12.0.6 version, Transaction Payment

ACTUAL BEHAVIOR
---------------
Check credit Failure Hold is not being applied for a particular Customer, when the Credit Limit is exceeded.

EXPECTED BEHAVIOR
-----------------------
Expecting the Orders for this particular Customer to go on Credit Check Failure Hold when the Credit Limit is exceeded.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Via the Order Management Super User Responsibility.
2. Navigate: Orders, Returns
3. Enter a new Sales Order for the particular Customer.

Cause

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In this Document
Symptoms
Cause
Solution
References


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