Java.lang.ArrayIndexOutOfBoundsException Error When Clicking Request Type in iSupport

(Doc ID 1914445.1)

Last updated on SEPTEMBER 19, 2017

Applies to:

Oracle iSupport - Version 12.2.2 and later
Information in this document applies to any platform.

Symptoms

When attempting to click on the Request Type in the Create Service Request page using the iSupport Responsibility, the following error occurs.

Errors
The following error occurred:

java.lang.ArrayIndexOutOfBoundsException: 0

No further information



Changes

 

Cause

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