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PO Stuck In Process Status - Error: po.plsql.PO_DOCUMENT_ACTION_AUTH.approve:60:po_req_supply (Doc ID 1914523.1)

Last updated on JUNE 21, 2023

Applies to:

Oracle Purchasing - Version 12.1.3 and later
Information in this document applies to any platform.


On : 12.1.3 version

When attempting to change the quantity on PO line that is associated with a back to back (called as B2B) drop ship order, saved the changes and then went to approve. Then received notification of Document Manager failed with Error 3 while processing standard PO 603597 (example number)and the workflow shows the shows the reported error:

The issue can be reproduced at will with the following steps:
   1. Create PO associated with back to back dropship
   2. Modify the PO quantity from 2 to 1, the SO line splits
   3. When reapproving the PO, it fails in the reported error


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