Unable to Open Attachments of Applicants from Notifications

(Doc ID 1914574.1)

Last updated on AUGUST 25, 2017

Applies to:

Oracle iRecruitment - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to view the docx type attachment in the notification page, the following error occurs

ORA-20002: 3240: Error '-6502 - ORA-06502: PL/SQL: numeric or value error: character string buffer too small ' in 'PLSQLBLOB' API 'irc_notification_workflow_pkg.attachdoc' ORA-06512: at "APPS.WF_NOTIFICATION", line 8633 ORA-06512: at line 1

 



Steps to Reproduce:
The issue can be reproduced at will with the following steps:

1. Login iRecruitment Manager responsibility.
2. Go to home page.
3. Click on the notifications.
4. In notification page, click on the attachment of docx type

ORA-20002: 3240: Error '-6502 - ORA-06502: PL/SQL: numeric or value error: character string buffer too small ' in 'PLSQLBLOB' API 'irc_notification_workflow_pkg.attachdoc'

ORA-06512: at "APPS.WF_NOTIFICATION", line 8633 ORA-06512: at line 1

 

Cause

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