CWB Worksheet Personalization Are Not Available For All Users (Doc ID 1914590.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Compensation Workbench - Version 12.1.2 and later
Information in this document applies to any platform.
*** Checked for relevance 20-Mar-2015 ***

Symptoms

On : 12.1.2 version, Compensation Workbench

ACTUAL BEHAVIOUR
------------------------------
Find When one user amends the Employee Allocations table column labels via 'Personalize for Selected
Compensation Plan' by changing the value in the New Prompt column, although this is displayed correctly
for the user who made the changes, it does not always appear for all other immediately on their PC's,
although the new columns may appear at a later date.

EXPECTED BEHAVIOUR
----------------------------------
Expect that any and all changes made to Item display labels via 'Personalize for Select Compensation Plan'
will be displayed and visible to all users on all PC's.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. User 1 logs into CWB Application
2. Employee Allocations table
3. Click 'Personalize for Select Compensation Plan' > Settings
4. Amend 'New Prompt' Column
5. Apply & Save
6. Changes displayed as expected
7. User 2 logs into application on different PC
8. Navigate to CWB application
9. Changes made above are not seen



Cause

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