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Mass Close Work Orders via Maintenance Workbench Fails with APP-FND-01206 (Doc ID 1914821.1)

Last updated on JULY 21, 2018

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to perform Mass Close Work Orders via the Maintenance Workbench,  the following error occurs.

ERROR

APP-FND-01206: This record already exists. You entered a duplicate value or sequence of values that must be unique for every record.


STEPS

The issue can be reproduced at will with the following steps:

1. Enterprise Asset Management -> Maintenance Workbench
2. Retrieve work orders in complete status
3. Select All
4. Click Work Close
5. Error returned


Cause

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