iReceivables Application Start Page Preference Doesn't Work For External Users

(Doc ID 1914901.1)

Last updated on SEPTEMBER 02, 2016

Applies to:

Oracle iReceivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When trying to control the start page for iReceivables users via the Profile option: Application Start page, it doesn't take the external user to the correct page.

Steps to Reproduce:
Responsibility: iReceivables 2.0 Internal and the iRec Portal page

  1. Set the profile at the user level to 'ARI_EXTERNAL_PAGE$$$AR$$$ARI_EXTERNAL'
  2. Log in through the standard apps login.  This takes you directly to the customer search.  This is correct.
  3. When logging in through the portal, it takes you to the menu screen.  It should take you to the customer search as well.

Cause

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