Field Service Administrator Portal - Performance Issues At Startup

(Doc ID 1915538.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Field Service - Version 12.2.1 and later
Information in this document applies to any platform.


On : 12.2.3 version, Field Service Engineer Portal

Actual Behavior

When navigating to the Field Service Administrator Dashboard the screen is taking a long time to open.

Expected Behavior

Expect the screen to open in a few seconds

Steps To Reproduce

  1. (R)Field Service Adminstrator>Dashboard Page
  2. Screen either doesn't open or takes a long time to open


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms