APXWCARD Credit Card Form Errors With APP-SQLAP-97864: Unable to create a credit card. Please verify the credit card number (Doc ID 1916068.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Internet Expenses - Version 12.1.3 and later
Oracle Payables - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.
APXWCARD Credit Card form
APP-SQLAP-97864: Unable to create a credit card. Please verify the credit card number.

Symptoms

When attempting to enter a new (valid) credit card number for in the Credit Card form in Payables following error occurs:

APP-SQLAP-97864: Unable to create a credit card. Please verify the credit card number.

Steps to recreate
--------------------------
1) Navigate to the Credit Card form in Payables.
2) Enter the following values for a new card:
  Operating Unit
  Card Program
  Card Member Name (exampler Jamie Frost)
  Employee Name
  Date of Birth
  Card Description
  Expiration Date
3) Attempt to save the card. The following error occurs:

Error
APP-SQLAP-97864: Unable to create a credit card. Please
verify the credit card number. (OK).

Expected Behavior
-----------------------
No error should occur and the new card should be saved.

Business Impact
------------------------
The card cannot be entered into the system, no credit card transactions can therefore be imported, processed or paid for this employee. 

Cause

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