Create Accounting Logical Intercompany Sales Return TXN Err 0 Journal Entry Does Not Balance (Doc ID 1916168.1)

Last updated on AUGUST 13, 2015

Applies to:

Oracle Cost Management - Version 12.1.1 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.
https://us-mg5.mail.yahoo.com/neo/launch?.rand=4mmagkj55s9or#

Symptoms

On : 12.1.3 version, Subledger Accounting

When attempting to run Create accounting, the following  occurs.

Have failed accounting events in Subledger Acccounting. The Failed transactions all have event type of "Logical Intercompany Sales Return". The transactions are failing because the journal entry is incomplete - the journal entry shows only one line for the credit side of the transaction, but has no other line for a debit, and is thus incomplete.

These accounting events were created by the "Create Accounting" process. The actual transactions in the inventory sub-ledger are correct.


This worked in the past correctly, but stopped working when we converted the receiving inventory Org to enable WMS

System does not create accounting correctly) for all Return to Vendor transactions for intercompany purchase orders

The inventory period is no longer open; the GL period is open.

ERROR
-----------------------
  Error Number = 0
  Error Message = The subledger journal entry does not balance in the entered currency. Please verify the entered amounts on the journal entry lines.



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.Responsibility: Cost Management – SLA
2. Navigation: SLA - Create Accounting
3. Parameters:
Ledger:
End Date: current date
Mode: Final
Errors Only: No
Report: Summary
Transfer to General Ledger: Yes
Post in General Ledger: No
Include User Transaction Identifiers: No
4. Jobs run by “Create Accounting”:


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, The G/L does not balance to the subledger.

Cause

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