When employee has multiple HR records notification sent after PO Creation with Number Of Standard Purchase Order(s) Created 0 (Doc ID 1916334.1)

Last updated on JUNE 01, 2016

Applies to:

Oracle Sourcing - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version,

ACTUAL BEHAVIOR
---------------
When specific user has multiple hr records (employee and assignment with start and end date) the awarded RFQ notification is showing zero lines instead of the real awarded/created PO lines

EXPECTED BEHAVIOR
-----------------------
That the correct number of lines is shown in the notification

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Employee who is completing the RFQ has multiple hr records
2. Login as this employee and complete the RFQ
3. Notification is sent with zero lines although lines are awarded

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms