iSupport Administrator: Error "Connection has already been closed." When Clicking on User > Responsibilities (Doc ID 1916467.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle iSupport - Version 12.2.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to view responsibilities for a User in the Personal Profile page, the following error occurs.

Error:

java.sql.SQLException: Connection has already been closed.


Steps To Reproduce:

(R) iSupport Administrator
(N) Administration

 - Query a User
 - Click on Responsibilities link
 => Error appears.


Cause

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