When Try to Complete the Ledger Definition Get "You Have Encountered An Unexpected Error. Please Contact The System Administrator For Assistance" and NullPointerException Due to Flexfield Error FLEX_DEFAULT_VALUE_NOT_AVAILABLE (Doc ID 1916645.1)

Last updated on MARCH 24, 2017

Applies to:

Symptoms

On : 12.1.3 version, Setup forms and programs

When try to complete ledger definition in Accounting Setup Manager (ASM), the following error occurs:

ERROR
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You have encountered an unexpected error. Please contact the System Administrator for assistance.
Click here for exception details.

Exception Details.
oracle.apps.fnd.framework.OAException: java.lang.NullPointerException at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:912)


The FND log messages trace file shows the following error:-
"The data that defines the flexfield on this field may be inconsistent. Inform your system administrator that the profile specified in FG_DEFAULT_COMPANY could not be found. This profile is either referenced by a WHERE_CLAUSE token passed into the flexfield definition in the form, a WHERE clause in a table-validated value set, or a default value for one of the segments of this flexfield.
return value = FLEX_DEFAULT_VALUE_NOT_AVAILABLE
return value = false"

STEPS
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The issue can be reproduced at will with the following steps:
1. Log into the system as GL Super User
2. Navigate to Accounting Manager Setup > Accounting Setups
3. Enter Ledger Definition, Standard Information and Accounting Calendar
4. When try to update Retained Earnings Account, the error occurs

Changes

Cause