Get Error When Install BI Publisher Desktop 10.1.3.2.1 for EBS (Doc ID 1916728.1)

Last updated on SEPTEMBER 24, 2015

Applies to:

BI Publisher (formerly XML Publisher) - Version 10.1.3.2.1 and later
Information in this document applies to any platform.

Symptoms

When attempting to install patch 12395372 (BI Publisher Desktop for E-Business Suite (EBS) on Windows 7,
the following error occurs.

ERROR
-----------------------

System error: &H80004023 (-2147467229)

 
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Install the patch

Cause

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