Organizational Chart Page Is Blank Or Displays Only Half Page

(Doc ID 1916953.1)

Last updated on APRIL 27, 2016

Applies to:

Oracle Self-Service Human Resources - Version 12.1 HRMS RUP6 and later
Information in this document applies to any platform.

Symptoms

On Production:  12.1.6 version, Talent Profile


When trying to access Organizational Chart through Manager Self Service only the page details (header / tabs) display, the Org Chart tab is blank (Org chart is not displayed) 

Steps to Reproduce:
The issue can be reproduced at will with the following steps:

1. Manager Self Service
2. -->Talent Profile click on Organization Chart Tab
3. Organization Chart is blank


Cause

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