Planned Shipment Interface Errors with No timezone was found for ID 539.HZ_API_RETURN_ERROR
(Doc ID 1917500.1)
Last updated on OCTOBER 09, 2019
Applies to:Oracle Shipping Execution - Version 18.104.22.168 and later
Information in this document applies to any platform.
When running Planned Shipment Interface to interface date from OTM to EBS , records are erroring and getting stuck in the Shipment Interface Messages Corrections form:
OTM sent Planned Arrival Date ==> 07/18/2014 12:01:00 AM
OTM sent Planned Departure Date ==> 07/18/2014 12:01:00 AM
Entering WSH_TMS_RELEASE.GET_SERVER_TIME (WSHTMRLB.pls 115.2.11510.19) (07/17/2014 01:34:55 PM)
p_source_timezone_code : US/Mountain
p_source_time : 18-JUL-2014 00:01:00
Server tz id :1
Returning time :
Get Server Time for Planned Arrival Date, l_return_status: ==> E
No timezone was found for ID 539.HZ_API_RETURN_ERROR
There was an error processing the interface data from Oracle Transportation Management.
The issue can be reproduced at will with the following steps:
1. Order Management Super User Responsibility
4. Messages Corrections
5. Highlight errored transactions
6. select process
Time zone was changed on customer record.
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In this Document