Direct CXML Punchout To IStore Catalog Fails With An Error "Unable to parse the Login Response XML" (Doc ID 1917721.1)

Last updated on AUGUST 25, 2017

Applies to:

Oracle iStore - Version 12.2.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.3 version, Punchout to Supplier

 

--Problem


When attempting to punchout to iStore from iProcurement the following error occurs.

--Error

Interoffice store: The connection to the supplier website cannot be established.
Select to hide informationHide technical details of this error

Error Code: 400 Invalid XML Format In Login Response Document
Unable to parse the Login Response XML.

Stack Details:
 -------
Supplier Login URL: http://xxxxx.oracle.com:xxxx/OA_HTML/ibeCPopLoginA.jsp?prtcl=CXML
XML Parser Type: PUNCHOUT_LOGIN_RESPONSE_CXML
Login Response XML: <!-- $Header: ibeCPopLoginA.jsp 120.2 2006/05/17 01:47:14 rkoratag noship $ -->
<?xml version = '1.0' encoding = 'UTF-8'?>
<cXML version="1.1.007" xml:lang="US">
<Response>
<Status code="200" text="OK"/>
<PunchOutSetupResponse>
<StartPage>
<URL>http://xxxxx.oracle.com:xxxx/OA_HTML/ibeCPopLoginB.jsp?sessionid=G2WPc1d7PKpBRNuV5EPRrywKga&language=US</URL>
</StartPage>
</PunchOutSetupResponse>
</Response>
</cXML>



--Steps

1. iProcurement responsibility -> Click on Interoffice store
2. Error occurs


Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms