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Direct CXML Punchout To IStore Catalog Fails With An Error "Unable to parse the Login Response XML" (Doc ID 1917721.1)

Last updated on AUGUST 25, 2017

Applies to:

Oracle iStore - Version 12.2.3 and later
Information in this document applies to any platform.


On : 12.2.3 version, Punchout to Supplier



When attempting to punchout to iStore from iProcurement the following error occurs.


Interoffice store: The connection to the supplier website cannot be established.
Select to hide informationHide technical details of this error

Error Code: 400 Invalid XML Format In Login Response Document
Unable to parse the Login Response XML.

Stack Details:
Supplier Login URL:
Login Response XML: <!-- $Header: ibeCPopLoginA.jsp 120.2 2006/05/17 01:47:14 rkoratag noship $ -->
<?xml version = '1.0' encoding = 'UTF-8'?>
<cXML version="1.1.007" xml:lang="US">
<Status code="200" text="OK"/>


1. iProcurement responsibility -> Click on Interoffice store
2. Error occurs




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