Direct CXML Punchout To IStore Catalog Fails With An Error "Unable to parse the Login Response XML"
(Doc ID 1917721.1)
Last updated on JULY 11, 2022
Applies to:
Oracle iStore - Version 12.2.3 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.3 version, Punchout to Supplier
--Problem
When attempting to punchout to iStore from iProcurement the following error occurs.
--Error
Interoffice store: The connection to the supplier website cannot be established.
Select to hide information. Hide technical details of this error
Error Code: 400 Invalid XML Format In Login Response Document
Unable to parse the Login Response XML.
Stack Details:
-------
Supplier Login URL: http://<HOST_NAME>:<PORT>/OA_HTML/ibeCPopLoginA.jsp?prtcl=CXML
XML Parser Type: PUNCHOUT_LOGIN_RESPONSE_CXML
Login Response XML: <!-- $Header: ibeCPopLoginA.jsp 120.2 2006/05/17 01:47:14 rkoratag noship $ -->
<?xml version = '1.0' encoding = 'UTF-8'?>
<cXML version="1.1.007" xml:lang="US">
<Response>
<Status code="200" text="OK"/>
<PunchOutSetupResponse>
<StartPage>
<URL>http://<HOST_NAME>:<PORT>/OA_HTML/ibeCPopLoginB.jsp?sessionid=G2WPc1d7PKpBRNuV5EPRrywKga&language=US</URL>
</StartPage>
</PunchOutSetupResponse>
</Response>
</cXML>
--Steps
1. iProcurement responsibility -> Click on Interoffice store
2. Error occurs
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |