Event For Generating ASN XML Not Getting Created Via CLN: Send XML Show Shipment Document.
(Doc ID 1917744.1)
Last updated on MARCH 13, 2025
Applies to:
Oracle Supply Chain Trading Connector - Version 12.1.3 to 12.2.14 [Release 12.1 to 12.2]Information in this document applies to any platform.
Symptoms
When attempting to execute CLN : Send XML Show Shipment Document , the following error occurs.
-- Error
The cursor is fetching more than one record .
-- What is working
Works if the location is not assigned to multiple customer sites.
-- Steps
The issue can be reproduced at will with the following steps.
1. Instance has customer data which is setup in the XML Gateway Trading Partner setup.
Customer - XXXXXXX
Site - XXXXXXXX
Transaction Type- CLN
Transaction Subtype - SHOWSHIPO
Standard Code - OAG
2. After executing CLN : Send XML Show Shipment Document, Event for ASN XML is not getting generated for Deliveries for the particular customer site.
-- Business Impact
The issue has the following business impact:
Due to this issue, ASN Transactions for a customer site combination is not getting delivered causing issues to the customer is processing the deliveries.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |