Event For Generating ASN XML Not Getting Created Via CLN: Send XML Show Shipment Document. (Doc ID 1917744.1)

Last updated on JUNE 01, 2016

Applies to:

Oracle Supply Chain Trading Connector for RosettaNet - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to execute CLN : Send XML Show Shipment Document , the following error occurs.

-- Error
The cursor is fetching more than one record .

-- What is working
Works if the location is not assigned to multiple customer sites.

 -- Steps
The issue can be reproduced at will with the following steps.
1. Instance has customer data which is setup in the XML Gateway Trading Partner setup.

Customer - XXXXXXX
Site - XXXXXXXX
Transaction Type- CLN
Transaction Subtype - SHOWSHIPO
Standard Code - OAG


2. After executing CLN : Send XML Show Shipment Document,  Event for ASN XML is not getting generated for Deliveries for the particular customer site.

-- Business Impact
The issue has the following business impact:
Due to this issue, ASN Transactions for a customer site combination is not getting delivered causing issues to the customer is processing the deliveries.

Cause

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