Contacts Not Restricted in Collections Task Tab By Value in Profile Option: IEX: Contact Information Level
(Doc ID 1917991.1)
Last updated on APRIL 18, 2022
Oracle Advanced Collections - Version 12.1.3 and later Information in this document applies to any platform.
The Collections form includes the Task tab. When a task is created, the contacts List of Values (LOV) does not restrict based on profile option "IEX: Contact Information Level" , all customer contacts are available.
Expectation is that the Collections form, task tab contacts will be restricted by the profile option "IEX: Contact Information Level"