Email Center Supervisor Console Fails To Display Error (Iemsa_msgsearchresults.jsp) (Doc ID 1918036.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Email Center - Version 12.2.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.3 version, Administration

ACTUAL BEHAVIOR
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When navigating to the Supervisor Console Search Message Results a white bar is displayed, obscuring parts of the error message.

EXPECTED BEHAVIOR
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The jsp should display fully with no blank spaces or white bar

STEPS
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The issue can be reproduced at will with the following steps:

1. Responsibility: Email Center Supervisor
2. Navigation: Email Center Supervisor Console -> Messages -> Search: Button: Search
3. Columns "Select" and "From" are overlayed with a white bar.

Cause

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