Transaction with Tax : Is It Possible to Offset an Invoice Adjustment by Adjusting the Line and Tax Separately, Using an Adjustment Receivables Activity with No Tax Rate Source? (Doc ID 1918040.1)

Last updated on JUNE 20, 2016

Applies to:

Oracle E-Business Tax - Version 12.1.3 and later
Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

You receive a Return Material Authorization (RMA), for an Invoice with Tax, that was adjusted with an Invoice Adjustment.

This is not possible to offset the Invoice Adjustment. So, you are off-setting the Line and Tax line, using an Adjustment Receivables Activity with no Tax Rate Source (Option 'None').

The balance amounts (Line and Tax ) are correct in Receivables (AR), but when the RMA (Credit Memo) is applied, only the Line amount is credited.

Cause

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