Cheque Writer Error "Program exited with status -1" (Doc ID 1918137.1)

Last updated on JANUARY 10, 2017

Applies to:

Oracle HRMS (United Arab Emirates) - Version 12.1 HRMS RUP6 and later
Information in this document applies to any platform.
***Checked for relevance on 04-Jan-2016***

Symptoms

On Applications 12.1.3 in UAE Environment - PRODUCTION :

When attempting to run Cheque writer (generic) for UAE responsibility, the following error occurs.



-- Error
# An unexpected error has been detected by Java Runtime Environment:
#
# SIGSEGV (0xb) at pc=0x0623bce3, pid=8612, tid=4145760960
#
# Java VM: Java HotSpot(TM) Client VM (11.0-b15 interpreted mode linux-x86)
# Problematic frame:
# V [libjvm.so+0x23bce3]
#
# An error report file with more information is saved as:
# /u02/PROD/inst/apps/log/conc/log/hs_err_pid8612.log
#
# If you would like to submit a bug report, please visit:
# http://java.sun.com/webapps/bugreport/crash.jsp
#
stat_low = 6
stat_high = 0
emsg:was terminated by signal 6
/u01/applprod/apps/apps_st/appl/pay/12.0.0/bin/PYUGEN
Program exited with status -1


-- What is working
 Works in all other responsibilities and also in TEST

 -- Steps
The issue can be reproduced at will with the following steps.
1. Run payroll processing
2. Run CHEQUE_WRITER_GEN module: Cheque Writer (generic) in UAE
3. see error
4. I tested the Cheque writer using "UAE Cheque Category", the issue still persists



Cause

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