My Oracle Support Banner

Manual Recommendations Are Failing With ORA-06502: Character To Number Conversion Error (Doc ID 1918267.1)

Last updated on MARCH 07, 2018

Applies to:

Oracle Credit Management - Version 12.1.1 and later
Information in this document applies to any platform.

Symptoms

When submitting a manual recommendation for a case folder, the following error occurs:

Error Name = -6502
Error Message = ORA-06502: PL/SQL: numeric or value error: character to
number conversion error
Error Stack = AR_CMGT_WF_ENGINE.ET_ROUTING_STATUS(ARCMGTAP, 59332, ORA-06502:
PL/SQL Numeric or value error: character to number conversion error)
WF_ENGIN_TUIL.FUNCTION_Call(ar_cmgt_wf_engine.set_routing_status, ARCMGTAP,
59332,21342, RUN)


Steps to Reproduce:
Responsibility
: Credit Management Superuser
Navigation
: Analysis
Submit a recommendation for a case folder

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
 1. Bug Summary
 2. Fixed Files
 4. Solution Steps
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.