Manual Recommendations Are Failing With ORA-06502: Character To Number Conversion Error (Doc ID 1918267.1)

Last updated on SEPTEMBER 02, 2016

Applies to:

Oracle Credit Management - Version 12.1.1 and later
Information in this document applies to any platform.

Symptoms

When submitting a manual recommendation for a case folder, the following error occurs:

Error Name = -6502
Error Message = ORA-06502: PL/SQL: numeric or value error: character to
number conversion error
Error Stack = AR_CMGT_WF_ENGINE.ET_ROUTING_STATUS(ARCMGTAP, 59332, ORA-06502:
PL/SQL Numeric or value error: character to number conversion error)
WF_ENGIN_TUIL.FUNCTION_Call(ar_cmgt_wf_engine.set_routing_status, ARCMGTAP,
59332,21342, RUN)


Steps to Reproduce:
Responsibility
: Credit Management Superuser
Navigation
: Analysis
Submit a recommendation for a case folder

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms