After HRMS 12.1 RUP6 Upgrade, Create Absence Error, "API Pre-Processor Has Not Been Run" (Doc ID 1918422.1)

Last updated on NOVEMBER 16, 2016

Applies to:

Oracle Human Resources - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On 12.1 RUP 6 version of the application with Saudi Arabia Legislation Installed, In the Absence Form

When attempting to create an absence, the following error occurs.

ERROR
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APP-PER-51938: The system cannot find the program unit being called. This could be because the application API pre-processor has not been run.Contact your system administrator quoting the following details: Error ORA-06508 in API module CREATE_PERSON_ABSENCE at hook Before Process.


Steps to Reproduce:


The issue can be reproduced at will with the following steps:

     1. Login using "HRMS Manager" responsibility.

     2. Navigate to People --> Enter and Maintain

     3. Query the Employee for whom you want to apply for leave.

     4. Click on "Others" and from the LOV select the Value "Absence".

     5. In the launched form apply for a new absence record and save and got the above error.

Note: The issue is specific to Saudi Arabia Legislation.


BUSINESS IMPACT
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The issue has the following business impact:

Due to this issue, User are not able to apply for leave after RUP 6 upgrade.

Cause

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