View Asset From iAssets Monitor Transfer Request Status Raises an Exception (Doc ID 1918441.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle iAssets - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

In iAssets , When monitoring Request status for a Transfer request  and opening it , when clicking on asset number , the following error is returned :

Error
----------
You have encountered an Unexpected Error .Please contact the System Administrator for assistance.
Click here for Exception Details

## Detail 0 ##
java.lang.NullPointerException
at java.util.Hashtable.put(Hashtable.java:394)
at oracle.apps.fnd.framework.webui.OAPageContextImpl.putSessionValue(OAPageContextImpl.java:1395)
at oracle.apps.fa.iassets.webui.ViewAssetDetailsCO.processRequest(ViewAssetDetailsCO.java:57)


Steps to reproduce :
----------------------
1-Navigate to Request Status from iAssets Manager Responsibility
2- Query the request-
3- Click on request to view
4- Click on Asset number link

Due to this issue , the asset number cannot be reviewed.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms