When Attempting to link Work Request To Express Work Order, Error "ClassCastException: oracle.apps.eam.workorder.server.ExpressWorkOrderAMImpl ....." Occurs
(Doc ID 1918614.1)
Last updated on JULY 23, 2017
Applies to:
Oracle Enterprise Asset Management - Version 12.1.3 to 12.1.3 [Release 12.1]Information in this document applies to any platform.
Symptoms
When attempting to link a Work Request to an express Work Order the following error occurs.
ERROR
oracle.apps.fnd.framework.OAException: java.lang.ClassCastException: oracle.apps.eam.workorder.server.ExpressWorkOrderAMImpl cannot be cast to oracle.apps.eam.workutil.server.EAMERESHandlerAMImpl
at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:912)
at oracle.apps.fnd.framework.webui.OAPageErrorHandler.prepareException(OAPageErrorHandler.java:1169)
at oracle.apps.fnd.framework.webui.OAPageErrorHandler.processErrors(OAPageErrorHandler.java:1435)
at oracle.apps.fnd.framework.webui.OAPageBean.processFormRequest(OAPageBean.java:2991)
............................
## Detail 0 ##
java.lang.ClassCastException: oracle.apps.eam.workorder.server.ExpressWorkOrderAMImpl cannot be cast to oracle.apps.eam.workutil.server.EAMERESHandlerAMImpl
at oracle.apps.eam.workutil.webui.EAMERESUtil.postProcessERecord(EAMERESUtil.java:59)
at oracle.apps.eam.workorder.webui.ExpressWOCO.processFormRequest(ExpressWOCO.java:290)
..................................
STEPS
The issue can be reproduced at will with the following steps after applying patches 18302300 and 16010797:
1. Log in to using EAM SUPERUSER, Home page > Work Orders Tab
2. From the Work Orders Tab click on Sub-Menu EXPRESS WORK ORDERS
3. When in the Express Work Order (entering the work order) > Click on the magnifying glass for the WORK REQUEST field to search for Work Request number
4. Error
Changes
Patches 18302300 and 16010797 were applied.
Cause
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