Creating Credit Memo Completes in Error - This Action Has Been Blocked to Avoid Inaccurate Accounting Entries
(Doc ID 1918623.1)
Last updated on MARCH 14, 2022
Applies to:
Oracle Receivables - Version 12.1.3 and later Information in this document applies to any platform.
Symptoms
Attempting to create a Credit Memo and receive the following error, when saving:
This action has been blocked to avoid inaccurate accounting entries
Debug Log shows the following details:
ar.plsql.ARP_BALANCE_CHK.Check_Transaction_Balance .begin 2 ARP_BALANCE_CHK.Check_Transaction_Balance (+) ar.plsql.ARP_BALANCE_CHK.Check_Transaction_Balance 1 GL_DATE : 06-JUN-2012 ar.plsql.ARP_BALANCE_CHK.Check_Transaction_Balance 1 Net Amount :1400 ar.plsql.ARP_BALANCE_CHK.Check_Transaction_Balance 1 Net Acctd Amount :1400 ar.plsql.ARP_BALANCE_CHK.Check_Transaction_Balance 1 ARP_BALANCE_CHK.Check_Transaction_Balance - OUT_OF_BALANCE fnd.plsql.APP_EXCEPTION.RAISE_EXCEPTION.dict_auto_log 4 This action has been blocked to avoid inaccurate accounting entries. Please contact Oracle Support Services ar.plsql.arp_process_header.post_commit 4 EXCEPTION: arp_process_header.post_commit()
Steps to Reproduce: Responsibility: Receivables Navigation: Transactions > Transactions Create an Invoice Go To: Actions > Credit Enter the details and save. Error received
Cause
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