Cannot Download Contract Terms Properly When This Has Arabic Characters (Doc ID 1918891.1)

Last updated on FEBRUARY 15, 2016

Applies to:

Oracle Procurement Contracts - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Can see junk characters in downloaded document when a clause in the document contains Arabic text.

Steps to Reproduce:

  1. (R) Contract Terms Library
  2. create a contract clause using Arabic Characters (in an Arabic session)
  3. add this to a contract template
  4. download the template => can see this contain junk characters

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms