Transaction Summary Form Opens From the Transaction Form When Entering Credit Memos (Doc ID 1918935.1)

Last updated on JANUARY 11, 2016

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

You are attempting to create Credit Memos and once you hit Enter, the Transactions Summary form open and no other required information is provided.
If you close the window, the Transaction window closes and you need to re-enter all the information again.

Steps to Reproduce:
Responsibility:  Receivables
Navigation:  Transactions > Transactions
Enter all the requested information (Class = Credit memo) and Enter
The Transaction Summary form opens and when you close it, it closes the whole form.

This issue seems to occur when you have Notes enabled.

Cause

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