Order Line Schedule Activity "Complete" Even When Line Is Not Scheduled (Doc ID 1918971.1)

Last updated on JUNE 29, 2017

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to progress an order,  the following error occurs.

ERROR

STEPS
1. Take an order for a line that will not be able to retrieve an ATP Date.
2. Specifically choose an item that has some missing components that will drive ATP to a date well into the future. The Latest Acceptable Date is set to 21-days from Request Date.
3. When book the order, get a warning that the line is not scheduled because it is beyond LAD. However, the WF progresses to the next activity (e.g. Supply Eligible for ATO Item or Awaiting Shipping for non-ATO Item).

Expect that the line wf would have taken the "Incomplete" activity result for Scheduling and the line would remain at "Schedule - Eligible".

Cause

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