Contact Center: Performance Issue Searching By City, State, Address
(Doc ID 1919048.1)
Last updated on JULY 21, 2020
Applies to:
Oracle Customer Care - Version 12.1.3 to 12.1.3 [Release 12.1]Information in this document applies to any platform.
Symptoms
Contact Center Search is slow when search by Addresses.
(R) Service
(N) Customer Management > Contact Center
- Click on the Flashlight to perform a search
- Enter in partial information such as Street Number and City, State...
Changes
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |