Contact Center: Performance Issue Searching By City, State, Address
(Doc ID 1919048.1)
Last updated on JULY 21, 2020
Applies to:Oracle Customer Care - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.
Contact Center Search is slow when search by Addresses.
(N) Customer Management > Contact Center
- Click on the Flashlight to perform a search
- Enter in partial information such as Street Number and City, State...
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