Cannot Use Customized Responsibility In Oracle Mobile Field Service (Doc ID 1919105.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Mobile Field Service - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, General / Laptop

ACTUAL BEHAVIOR
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After creating a Custom Mobile Field Service responsibility, user still cannot find this responsibility in LOV when running concurrent program: Manages Mobile Users

EXPECTED BEHAVIOR
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Expect to find the created Custom Mobile Field Service Responsibility

STEPS
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The issue can be reproduced at will with the following steps:
1. Create a Custom Mobile Field Service responsibility
2. Run Concurrent program: Manages Mobile Users, try to select the created responsibility from LOV



Cause

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