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Error 'APP-BEN-92406' When Processing a Salary Change Life Event (Doc ID 1919278.1)

Last updated on APRIL 10, 2018

Applies to:

Oracle Advanced Benefits - Version 12.1 HRMS RUP7 and later
Information in this document applies to any platform.

Symptoms

When attempting to process the Salary Change life event, the following error occurs:

APP-BEN-92406 The entered annual value is less than what has already paid to date. This error occurred in the following package : ben_distribute_rates.compare_balances


Context at the time of the error:

  1. Person ID: 123
  2. Annual Value : 125
  3. Paid to Date: 750


Steps to Reproduce:

1. Go to responsibility US Super HRMS Manager.
2. Navigate to People > Benefits Service Center and query the employee.

3. Go to Process Life Events and attempt to process the Salary Change life event.
Error occurs.

Cause

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