When Saving "Basic Details" Under the "Personal Information" Action, Instead of Review Page the EIT Home Page is Displayed

(Doc ID 1919529.1)

Last updated on AUGUST 25, 2017

Applies to:

Oracle Self-Service Human Resources - Version 12.1.3 and later
Information in this document applies to any platform.


When Basic Details under the "Personal Information" action is modified and tried to save, instead of review page EIT Home page is displayed first and then the review page is shown.

Steps to Reproduce:
The issue can be reproduced at will with the following steps:

1. Login to "Employee Self Service" Responsibility.

2. Navigate to Function "Personal Action".

3. Select the Action "Add or Change Home Address, Phones & Mail Stop".

4. Click on "More Details/Update" button under the cluster "Basic Details".

5. Choose the saving option as "Correct" and Modify the values and then click on Next.

6. Instead of the review page, EIT home page is shown. When clicked on Next in that page, then the Review page is shown.



Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms