Unable to Submit Close EAM Work Orders program (EAMCDCL) Due to Date Error (Doc ID 1919689.1)

Last updated on JULY 14, 2017

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Work Execution

When attempting to submit the Close EAM Work Order program, the following error occurs.
If parameter 'To Job Start Date' is entered as 08/18/2014 or 18-AUG-14, the error occurs with both formats.
The same issue occurs with another parameter 'To completion Date'.


ERROR

Please enter date value 18-AUG-14 in correct format: MM/DD/RRRR


STEPS

The issue can be reproduced at will with the following example:
1. Responsibility: Enterprise Asset Management
2. Navigation: Reports -> Single Request
3. Select Name = Close EAM Work Orders
4. Enter parameters:
    From Job Release Date = 08/18/2014
    To Job Start Date = 18-AUG-14
    Status = Complete
    Exclude Reserved Jobs = Yes
    Exclude Un-Completed Jobs = Yes
    Exclude Jobs with Pending Transaction = Yes
    Report Ty[e = Summary
    Auto Close Date = 08/18/2014 10:56:11
5. When submitting the request, the aforementioned error pops up.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms