Unable To Create New Customer - Late Charge Payment Term Error

(Doc ID 1920024.1)

Last updated on MARCH 27, 2017

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.


On : 12.1.3 version, Customers Module

Attempting to create a new Customers in AR (and when trying to add a customer), using a particular Profile Class, you receive the following error after clicking on the "Save and Add Details."

Error: Late charge payment term is required when late charge type is debit memo or interest invoice.

Steps to Reproduce:
Responsibility: Receivables Manager
Navigation:  Customers > Customers > Create a new customer using the particular profile class
Click on Save and Add Details > Receive the errors


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms