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Cannot Set Default Values for Quantity and Install Date on the Installed Base Create Item Instance page using Personalization. (Doc ID 1920138.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Installed Base - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Support Codes

ACTUAL BEHAVIOR
---------------
Trying to use OAF Personalizations to set default values for Quantity and Install Date on the Installed Base Create Item Instance form. The Profile Option FND:OA:Enable Defaults is enabled, but setting either Item's Initial Value fields yields no result.

EXPECTED BEHAVIOR
-----------------------
Able to use personalization to set default values.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Oracle IB agent user => Item Instances => create
Click on link Personalize "Other" => follow the screen shots.
Used personalization and tried to set default value but it did not default value in the field.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Not able to personalize

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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